RATES
Dart'Agnan makes every effort to ensure that you get the best services at the best prices!
Here are the shipping rates before taxes for your purchases of small items:
- - For orders under $70.00, shipping cost of $15.99.
- - For orders between $70.00 and $130.00, shipping cost of $12.99.
- - For orders between $130.00 and $180.00, shipping cost of $5.99.
- - For orders of $180.00 and more, FREE shipping !
In all cases, additional handling charges may apply on heavy or large items. These costs are automatically added to the shipping cost in your cart.
It is also possible that additional delivery costs are added if you live in remote area, according to our carrier. In this case, we will contact you.
We are committed to maintaining the best possible rates at all times, but given the instability of the markets, rates and conditions may vary without notice.
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SHIPPING
Your order will usually be processed and shipped within 24-48 business hours of receipt. We use the services of various recognized carriers.
For a first order, the billing and delivery addresses must be identical, in order to confirm your identity. If you register two different addresses during your first order, this one could be delayed or even be cancelled.
Any order over $1000.00 before taxes must be approved by Dart'Agnan management.
Dart'Agnan reserves the right to withhold or cancel any order.
We only ship to Canada.
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SPECIAL ORDER
Some items are available for purchase even if we do not have them in stock, or if the quantity requested exceeds the quantity in stock. At this time, "Special Order" will appear under the "Add to Cart" box. Thus, the missing items will be added to our next order.
You can easily know the available quantity of the coveted product by taking a look at the Data Sheet a little further down.
Note that your order will be shipped to you only when all the items ordered are available.
Click here to know the approximate arrival date or our next order at our office.
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RECEIPT OF YOUR ORDER
When receiving your package, make sure that it is not damaged or opened. If so, you should report it immediately to the carrier. Take photos of your damaged package and the carrier's vehicle before it leaves. If the carrier agrees, you can open your package in his presence to ensure that your order is complete and in good condition.
If an item has been broken or lost by a package damaged in transit, the responsibility for compensation lies with the carrier. Dart'Agnan cannot be held responsible for breakage during transport.
The images you have taken could greatly help in a quick settlement from the carrier.